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Showing posts with label Answering Services in Milwaukee. Show all posts
Showing posts with label Answering Services in Milwaukee. Show all posts

Friday, March 7, 2014

Spectrum Communications Hiring

spectrum communications, milwaukee answering service, milwaukee call center
Spectrum Communications, an award-winning and industry-recognized telephone answering service and call center located just behind Brookfield Square Mall on Executive Drive, Brookfield, is seeking quality and motivated candidates to fill a number of shifts for the position of Tele-Services Representative (TSR).

We are not a telemarketer; we are a 24/7 inbound telephone answering service and call center. In other words, callers are calling us for assistance.

We are looking for 3-4 candidates interested in either full- or part-time, and for shifts ranging from early mornings to later on into the evenings.

For further information on the position and what Spectrum has to offer the right candidates, please see this page on Spectrum's Web site.

Friday, May 17, 2013

Spectrum Communications Hits the Big 3-0

milwaukee answering service, milwaukee call center, spectrum communicationsMilwaukee-area answering service and call center celebrates 30th anniversary, looks to the future.

Brookfield, Wisconsin – May 17, 2013 – Spectrum Communication Services Inc., an award-winning Milwaukee-area answering service and call center, is celebrating 30 years in business this month. The company was launched on May 22, 1983 by husband and wife team Roy and Mari Osmon.

Reflecting back on Spectrum’s journey through its first three decades in business, Mari Osmon noted that, “30 years of working with a wonderful staff and thousands of clients has been one of the most rewarding experiences in my life. It has been a joy to see Spectrum grow from a ‘message ticket’ company to now offering a full and complex array of options for our clients.” She went on to express gratitude to all those who make Spectrum’s work possible, stating, “We could have never won the many awards and been in business this long without a staff that truly cares about the callers, our clients, and Spectrum. A sincere thanks to all – staff and clients – for 30 great years!”

About Spectrum Communication Services Inc.

Known more simply as Spectrum Communications, the company was launched in 1983 by husband and wife team Roy and Mari Osmon. Celebrating 30 years in the business in 2013, Spectrum provides around-the-clock answering service and call center solutions. Its many clients include not only businesses and organizations around the metro Milwaukee area and elsewhere across the state of Wisconsin, but a number of longtime national clients, as well. Its operators handle calls from around the world.

With deep devotion to the areas of affordability, client satisfaction, and high-quality training programs and support for its staff, Spectrum has been continuously recognized over the last three decades as an innovator and leader by organizations such as the Association of TeleServices International (ATSI) and the Better Business Bureau (BBB) in categories like exceptional customer service and ethics. The company, which has some of the best retention rates in the industry for both clients and staff, has also been featured in publications like The Business Journal, and was named a Future 50 company by the Milwaukee Journal Sentinel.

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Kelli Harrigan, Vice President of Operations 
Spectrum Communications 
125 N. Executive Drive, Suite 300 
Brookfield, WI 53005 
262.821.5100 
kelli@spectrumcomm.com 
www.spectrumcomm.com

Tuesday, May 7, 2013

Free Online Marketing Tools

As some of my readers know, I am employed full-time with Spectrum Communications, an answering service and call center based in Brookfield. Since February, I've been assisting the company in its online marketing and PR efforts.

Over the last few weeks, I've been working hard at Spectrum to assemble some great materials on the subject of online marketing in the form of ideas, strategies, tools, and resources you can utilize to promote your business on the Internet! Find out how you can take advantage of these effective, easy-to-understand materials I've put together, free of charge, by clicking the button below!

To Your Success,

Aaron S. Robertson



Monday, March 18, 2013

Call Centers Milwaukee

There are many instances where organizations and businesses in the Milwaukee area need to turn to a milwaukee call center to handle increased call volume. The business or organization may not have the staff and other resources necessary to adequately keep up with call volume on its own, and this is where the services of a call center in Milwaukee can come in handy, helping to lift some of that burden off of the business's or organization's staff.

A Milwaukee call center can be utilized for both inbound and outbound calling, and for a wide array of purposes, such as fundraising, generating sales leads, conducting market research, dispatching service technicians, processing customer orders, collecting and providing information pertinent to product recalls, and setting appointments, among a host of other possibilities. It's like hiring additional staff, without all the added expenses and risks associated with taking on so many new hires. Call center staff are thoroughly trained and given ongoing support in order to help carry out the client's objectives and wishes to a tee, so callers often cannot tell the difference.

Organizations and businesses of all sizes and types in the metro Milwaukee area can realize the immense benefit and value in working with a caring, reliable, and professionally-trained milwaukee call center.

About a Milwaukee Call Center

Spectrum Communication Services Inc. ( Spectrum Communications ) is a call center and answering service operating in greater Milwaukee that services clients throughout the United States and takes calls worldwide. With a deep commitment to affordability, client satisfaction, and comprehensive training programs and support for its staff, Spectrum Communications has been recognized repeatedly as a leader in the call center and answering service industry by organizations like the Association of TeleServices International ( ATSI ) and the Better Business Bureau ( BBB ). Locally owned and operated, Spectrum has been named a Future 50 company by the Milwaukee Journal Sentinel and is celebrating its 30th year in business in 2013.

Monday, March 4, 2013

Answering Service Milwaukee

Milwaukee businesses and organizations looking to improve the overall experience for their clients, customers, prospects, vendors, and suppliers, may want to seek out the services of a milwaukee answering service.

An answering service can provide support for businesses and organizations on many levels. For example, a business may hire an answering service just to handle after-hours calls when the business is closed for the day or the weekend. In those cases, the business usually has on-call staff that the answering service can contact for after-hours emergencies. A business may also hire an answering service to handle overflow call volume during its regular hours. An answering service can be utilized to help a business or organization book appointments, generate leads, offer information to callers, dispatch maintenance staff and service technicians for emergency situations, fund raise, provide troubleshooting help, or simply act in the role of a receptionist by transferring callers into voice mail for staff members of the business or taking brief messages for a call back, among many other options available. The possibilities run the gamut, from simple to more complex operations. Best of all, affording the services of a high-quality Milwaukee answering service is a lot easier than many would think.

Businesses and organizations of all types and sizes around the Milwaukee area can benefit from a milwaukee answering service, be they contractors, manufacturers, law offices, healthcare providers, property management firms, non-profits, and just about every type in between.

About a Milwaukee Answering Service

Spectrum Communication Services Inc. is an answering service located in the greater Milwaukee area, and services clients throughout the United States, taking calls from all around the world. Priding itself on its deep commitments to client satisfaction, affordability, and comprehensive training programs and support for its staff, Spectrum Communications has been recognized time and time again as a leader in the industry by organizations like the Association of TeleServices International ( ATSI ) and the Better Business Bureau ( BBB ). Locally owned and operated, Spectrum is celebrating its 30th year in business in 2013.